Shipping Policy

Shipping Methods:

We offer several shipping methods to accommodate your needs:

• USPS Ground Advantage: Estimated delivery within 2-5 business days. 

• USPS Priority Mail: Estimated delivery within 1-3 business days.

• USPS Express : Estimated delivery within 1-2 business days. 
  
  Note: Shipping timeframes are estimates and may vary due to unforeseen circumstances such as weather conditions or shipping carrier delays.
  

Shipping Charges:

Shipping charges are calculated based on the shipping method selected, the weight of the package, and the delivery destination. Charges will be displayed at checkout before you complete your purchase.

Order Processing:

Orders are typically processed within 1-2 business days. During peak periods, processing times may be longer. Orders placed on weekends or holidays will be processed the following business day.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our carrier's website.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date. We will work with you or the carrier to solve the issue! We can also issue a refund or Exchange on any item that was damaged during transit. For more details visit our Returns Policy Page

Returns and Exchanges:

For information on how to return or exchange a product, please refer to our Return Policy.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at [email protected] or (510) 329-6477. We are available to assist you Monday through Friday, from 9 AM to 5 PM (PST).